Legal

UniPiano Privacy Policy

Last updated: 18 May 2026

UniPiano (“we,” “our,” or “us”) respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how UniPiano collects, uses, and protects user information.

Information we collect

We may collect the following information:

  • Email address
  • User name or profile name
  • Age or age range
  • Learning level and lesson progress
  • Device identifiers
  • Crash logs and diagnostics

🎤 Microphone access

UniPiano uses microphone access to detect piano notes in real time during lessons.

Audio is processed locally on the user’s device for educational functionality.

UniPiano does not store or share audio recordings.

MusicXML files

Users may import MusicXML files locally on their device.

Imported files remain on the user’s device and are not uploaded to UniPiano servers.

How we use information

We use collected information for:

  • Account creation and authentication
  • Lesson progress tracking
  • Educational personalization
  • Subscription management
  • App functionality and stability
  • Diagnostics and crash monitoring

👶 Children’s privacy

UniPiano is designed for educational use.

We do not knowingly collect unnecessary personal information from children.

Parents or guardians may contact us regarding privacy concerns or account deletion requests.

Third-party services

UniPiano may use trusted third-party services such as:

  • Supabase
  • Firebase
  • Apple Sign In
  • Google Sign In

These services are used only for app functionality, authentication, analytics, or infrastructure support.

Data security

We implement reasonable technical and organizational measures to protect user information.

All data transmitted to our servers is encrypted in transit.

Account deletion

Users may request account deletion through our dedicated account deletion page, or by emailing support@unipiano.com.

Deleted information may include:

  • Account information
  • Profile data
  • Lesson progress
  • User preferences

Certain technical or transaction records may be retained temporarily where required by law.

Contact

KEYWAVES LIMITED

6th Floor, The L. Plaza
367–375 Queen’s Rd Central
Hong Kong

Email: support@unipiano.com

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